Enrollment Management:                                             IT Student Assistant Job Application

Texas Government Code Section 657.007, states an employment preference may be extended to qualified veterans, surviving spouses and orphans in the event there are two or more individuals equally qualified for a position. It must be given at the time of final selection. To claim veteran's preference, verifying documentation must be submitted to the employment office.


Texas Government Code Section 672.001, states an employment preference must be extended to an applicant that is 25 years of age or under and was under the permanent managing conservatorship of the DFPS as a foster child on the day preceding their 18th birthday. Such preference is to be granted over other applicants who do not have a greater qualification. To claim preference, verifying documentation must be submitted to the employment office.


It is the policy of Texas Tech that in all aspects of its operations each person shall be considered solely on the basis of qualifications, without regard to race, color, sex, religion, national origin, age, disabilities or Vietnam-era veteran status, refusal to submit to a genetic test, or any other legally protected class. With few exceptions, you have the right to request and be informed about the information that Texas Tech collects about you. You are entitled to receive and review that information upon request. You also have the right to ask Texas Tech to correct any information that is determined to be false.



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For more information, contact the RRSEC at student.employment@ttu.edu or call 806-834-2919.
For Enrollment Management, we accept applications for Service Support and Desktop Support.

Please take the time to read the descriptions below and please select job(s) that you would be most interested in applying for. 

Service Support:
As a Service Support Student Assistant, individuals will be responsible for:
  • Providing Tier 1 IT support across the various systems that we oversee.
  • The building, testing, and maintaining of 
    • Reports and dashboards
    • Student portal accounts
    • Student facing forms.
  • The preparing of files and the use of ETL tools to manage and import data from vendors
  • Assisting with User Management and Permissions within a CRM
  • Other duties as assigned

Desktop Support
As a Desktop Support Student Assistant, individuals will be responsible for:
  • Assisting in the updating and repair of Windows and Mac based systems
    • You will primarily be working with Windows 8, Windows 10 and MacOSX
  • Assisting in the installation and repair of departmental printers, software and services
  • Assisting in the management of Network Share Drives

Service Support Skills and Qualifications


Desktop Support Skills and Qualifications


General Skills and Qualifications




List the name, email, telephone number of any business/work references who are not related to you. If not applicable, list any school or personal references that are not related to you.
Reference 1





Reference 2





Reference 3





Please list any previous or prior work experience that you have had.
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Supervisor Information



I certify that all answers to the questions in my application and the supplemental questions and the information contained in my resume and other attached documents, if any, are true, complete, and correct to the best of my knowledge. I further understand that any misstatement, falsification, or omission of information will be sufficient grounds for rejection of the application, or termination of employment.


I authorize Texas Tech to make reference checks relating to my employment, and I also authorize all prior employers to provide full details concerning my past employment. I release all such parties from all liabilities from any damages which may result from furnishing such information. I understand that this application and all attachments are the property of Texas Tech.


I understand that any offer of employment tendered me is contingent upon my agreement to abide by the rules and regulations of Texas Tech.


I understand that if I am applying for any position involved in patient care or the process of billing of medical services, my name must not be found on the Texas Department of Health State / Federal Medicare and Medicaid exclusion lists. Any offer of my employment will be void if my name is found on the exclusion listing.


I understand that if I am male, I am required to sign a Certification of Registration Status for the Selective Services as a requirement for employment. I further understand that if I am a male age 18 through 25, I must show proof of registration with Selective Services at the time of hire.


I understand that any offer of employment is contingent upon my completing the Immigration and Naturalization Service Employment Eligibility Verification (Form I-9) and providing documents to verify my identity and employment eligibility as required by law. When completing the Form I-9, I will be required to attest that I am a citizen or national of the U.S., a lawful Permanent Resident or an alien authorized to work.


I understand that if I am assigned to work on a federal contract at any Texas Tech entity that contains a clause requiring the contractor to use the E-Verify program, that my eligibility for employment will be confirmed through the E-Verify system.


If I am applying for employment at Texas Tech University, I understand that if I am applying for a security sensitive position, I will be subject to a background investigation and/or drug test.


I understand that continuation of employment is at the discretion and will of the institution. This is an application for employment and no employment contract is being offered. If employed, such employment is for an indefinite period of time and the institution can change wages, benefits and conditions or may terminate the employee at any time.